Frequently Asked Questions

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Q

I need to know when it will arrive.
A

When you click on a question, the answer unfolds below the question.
Q

I want to check if my order has been placed
A

Is the order ready?
Q

I want to cancel my order
A

How to cancel your order...
Q

I received a defective item and would like to return it
A

Regarding defective products:
Q

I want to change the shipping address
A

Regarding changes to the delivery address: